Check the Humana health insurance review to get an overview of customer feedback and how they voted after taking services. The top company for customer experience is Humana. CMS scores Medicare Advantage plans based on some member-experience factors, including.
● How simple it is to access emergency treatment
● Consult with a specialist,
● How quickly members can schedule an appointment,
● How members perceive the health plan,
● How proficient care medical professionals handle coordination.
Table of Contents
ToggleOverview of Humana Health Insurance
In 1961, Humana was founded as a nursing home provider. Humana Health Insurance Company is one of the top health insurance providers in the U.S. today.
Its headquarters is in Louisville, Kentucky. It sells billions of dollars worth of insurance annually to millions of people.
The Commonwealth of Puerto Rico and the United States Capital, two of the 50 states, offer Humana medical insurance. A.M. Best has given the corporation an “A” Excellent rating.
Local agents who work with Humana can help you obtain a “Humana medical insurance plan.” The company provides typical PPOs, indemnity plans, and HMOs.
Additionally, employers can acquire a high-deductible medical plan with a nearby (HSA) Health Savings Account.
Those who get Humana health insurance benefits can also get Humana medical coverage through
● Medicare Supplement
● Medicare Advantage,
● Part D Prescription Drug Plans.
Humana was Established | in 1961. |
Coverage Network | All 50 states |
BBB rating | A+ |
A.M. Best rating | A- |
NCQA rating | 4 to 2.5 |
NCQA accreditation | Yes |
Available Plans | ● Individual health insurance
● Family health insurance ● Medi-Cal/ Medicaid ● Medicare ● Employer plans |
Network Provider | approximately 22,000 professionals and doctors |
Humana Health Insurance Company: What You Need To Know?
Is Humana good health insurance? What you should know about Humana health insurance plans provider is listed below.
You can decide if Humana is the best option for you with the counsel of an authorized insurance provider.
● Located in Louisville, Kentucky, Humana Inc. provides health insurance. |
● Humana offers
● vision insurance for employers
● dental
● group health
● Humana dental for Medicare
● vision coverage for individuals
|
● On the Fortune 500 list in 2020, the business came in at position 52. |
● Humana runs numerous medical and dental insurance businesses run by Humana in different states, including Puerto Rico. |
● Working with both captive and independent brokerage firms, Humana A.M. Best has rated it A- Excellent. |
Type of Insurance Humana offers
Through many affiliates in multiple states, including Puerto Rico, Humana provides a choice of wellness and individualized health plans.
Humana Group Plans
● Dental plans
● HSAs & FSAs
● Vision plans
● Medical plans
● Group life insurance
● Work-life services and programs for employees
● Group Medicare policy
Humana Individual Plans
● Medicare Part D prescription drug coverage
● Dental Insurance
● Humana Vision insurance
● Medicare Advantage plans
● Medicare Supplement plans
This list of insurance options provided by Humana may be only some. Visit the company’s website for information so much more about your offers.
Humana Customer Support
The best way to educate yourself about Humana and its services is on its website. Depending on the requirements and the customer segments you are in, the organization offers a wide range of online support alternatives and ways of communication.
So here are a few fundamental guidelines for approaching Humana:
● There are different phone numbers; most have longer hours from Monday to Friday.
● Regular mail exchange
● Employers, providers, and agents all have their support websites.
● Online tools and the MyHumana app
● Community help and online chat
● seven days a week, from 6:00 am – 8:00 pm, exclusive Twitter contact hours,
● various phone calls at various times
What is the claims procedure at Humana?
To get paid for the services they gave you, the doctor’s office or your hospital will send Humana a bill.
The benefits outlined in your particular plan are used to determine how claims are paid. Humana will pay under your project following the provider’s claim submission.
You will get an EOB (explanation of benefits) outlining the gifts given by Humana plus, if any, the amount you are responsible for.
The company you use will send you a bill for any outstanding balance. You must request reimbursement from Humana if you paid the provider for the services you received.
You can submit a claim by submitting the provider’s invoice and a photocopy of your Humana membership Identity card to the shares registered address on the card’s backside side. A patient’s name and Humana membership Identification number should be on the bill.
Pros and Cons of Humana Health Insurance
Pros & Cons
Pros | Cons |
● A variety of PPO, HMO, and PFFS plans are available | ● Not all products, services, or plans are marketed in each and every state. |
● Affordable plan rates each month | ● do not provide family or individual coverage |
● Accessible throughout all 50 states |
How to Compare Humana Options for Choosing the Right Health Plan?
Plans name | Monthly premium | Yearly
deductible |
Yearly maximum out-of-pocket cost | Office visits |
Humana Gold Plus (SNP-DE) | $0 | None | None | $0 primary or $0 specialist |
Humana Gold Plus (HMO & POS) | $0 | None | $5,900 | $0 primary or $30 specialist |
HumanaChoice (PPO) | $30.20 | $203 | $6,700 | $20 primary or 20%
specialist |
How Do People Rate Humana?
Customer satisfaction rating | Financial strength rating | Coverage rating | Value rating: |
4.5 stars | 5 Stars | 4 Stars | 4.8 Stars |
Customer satisfaction rating 4.5 stars | The National Committee for Quality Assurance, the Better Business Bureau, and Consumer Affairs ratings of Humana are taken into account when determining the rating of customer satisfaction. The Better Business Bureau has given Humana an A+ rating. Humana has received more than 200 objections in the past three years, although 65 of those were resolved in the most recent year, and the business frequently resolves issues quickly. The National Committee for Quality Assurance has rated Humana’s Medicare plans from 2.5 to 4 ratings out of a possible 5; a higher performance rating was given to more than 30 programs. Consumer Affairs awarded Humana 4 among five stars after collecting more than 2,000 customer reviews. Consumers praised the helpful customer service agents, the Silver Sneaker program, free premiums, cheap deductibles, and broad provider networks. |
Financial strength rating 5 Stars | A.M. Best, a credit rating organization focused on the insurance sector, provided the ratings used to determine Humana’s financial strength. A.M. Best evaluates insurance company solvency. Specialists for clients, shareholders, & financial specialists can analyze an insurance company’s financial condition and the possibility that it will fail to fulfill its responsibilities. |
Coverage rating
4 Stars |
If a policy does not offer an acceptable standard of coverage for your region and a big network with a variety of healthcare providers, it will surely not fit for you. Based on the company’s plan types, network size, and accessibility from its coverage options, Humana got awarded a coverage rating. |
Value Rating
4.8 Stars |
Humana health care plan prices were compared to those of other health insurance companies to determine how valuable it is. This analysis compares Humana’s monthly premium, ER & doctor visits, and Humana health insurance costs, deductible amount, & total yearly out-of-pocket maximum to those of its rivals. |
FAQS
Is Humana healthcare any good?
Thanks to high customer satisfaction ratings, Humana ranked second in the J.D. Power in the 2022 United States Medicare Advantage Survey. The other Humana insurance review is positive even though they are less noticeable. The NCQA (National Committee for Quality Assurance) awards Humana health insurance Overall, 3.6 out of 5 stars.
What is the Rating on Humana Insurance?
The NCQA (National Committee for Quality Assurance) awards Humana health insurance Overall, 3.6 out of 5 stars.
How Long Does Humana Typically Take to Review a Claim?
Medicare may need 60 days to process and review the claim. Observe the condition of a Medicare claim.
Are Humana Advantage Plans Good?
The majority of the plan’s subscribers are enrolled in reputable schemes. The business has an overall Medicare received score of 4.3 out of 5. By 2022, Humana will rank among the largest providers of these services. A further 5.1 million people will have access to Medicare Advantage policy.
Is Humana a Good Choice for Medicare Advantage Plans?
Thanks to high customer satisfaction ratings, Humana ranked second in the J.D. Power in the 2022 United States Medicare Advantage Survey. The other Humana insurance review is positive even though they are less noticeable. The NCQA (National Committee for Quality Assurance) awards Humana health insurance Overall, 3.6 out of 5 stars.
Is the Humana Medicare Plan a Good Plan?
The majority of the plan’s subscribers are enrolled in reputable schemes. The business has an overall Medicare received score of 4.3 out of 5. By 2022, Humana will rank among the largest providers of these services. A further 5.1 million people will have access to Medicare Advantage policy.
Invest in your health today and secure your peace of mind for tomorrow. Get started now – visit www.newhealthinsurance.com for your free quotes and take the first step towards a healthier, happier you!